If you have been hit by the iPlayer issue then there are some simple steps to check if you can get things fixed before the festive period.
Samsung has posted the following advice on its website: “To continue using BBC iPlayer, your Samsung TV may require a software update. If you experience any issues with BBC iPlayer after the 9th of December 2019, please follow the steps below to update your TV.”
1 Press the “Menu” or “Settings” button on your remote control.
2 From the user menu please select:
SUPPORT > SOFTWARE UPDATE > UPDATE NOW
SUPPORT > SOFTWARE UPDATE > ONLINE
3 Then follow the on-screen prompts to complete the update.
Please note: The update process noted above will not work for the models listed below (sold 2013 to 2015) – SEK-1000/XC, SEK-2000/XC, SEK-3000/XC, UE82S9WATXXU, UE32S9AUXXU, UE40LS001AUXXU, UE32LS001AUXXU, UE24LS001AUXXU, LT24D390SW/EN, LT27D390SW/EN, LT27B551EW/XU
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